Frequently Asked Questions
1. How do I arrange an appointment to visit the showroom?
Complete your details using the contact page form In the project details box type ‘showroom appointment’ and if you have a specific date and time in mind please add that too.
The studio address is:
3-5 High Street, Theale, Reading, Berkshire, RG7 5AH
2. What arrangements are in place to keep staff and visitors safe?
Private car parking is at the rear of the building. On entry you will be required to wash your hands, put on gloves and a mask. The prescribed safe distance between visitors and staff to be maintained throughout the visit. At the end of your visit you may wish to wash you hands again, the exit door will be opened for you. There are designated entrance and exit doors, staff and visitors washroom facilities.
3. How many visitors are allowed?
2 people from the same household for showroom appointments
2 people from the same household plus one additional consultant such as an architect for consultation meetings.
4. Is there a time limit?
No. This is your private appointment so there is no queueing and you may take as much time as you need.
5. What products can I view at the showroom?
You can view and try selected pieces of furniture, select and order fabrics, wallpaper, bed linen and other made to measure items. There is a range of specially selected ceramics, art, gifts and accessories for sale.
6. What special arrangements are in place for projects?
Initial consultations are via telephone and Zoom. When it is essential to visit site for meetings and installations, a risk assessment will be made and attendance conducted in accordance with government guidance. Details to be discussed and agreed with you beforehand to ensure that you are comfortable with the arrangements. Please complete the contact page form to arrange a no obligation conversation to discuss your project.
7. Are your services insured?
Yes. public liability, employer’s liability and Professional Indemnity insurances are maintained.
8. Do you have a signature style?
The design is inspired by you, your lifestyle and what you want. We bring style, flair, knowledge and experience to help you achieve your dream. Our ‘style’ may be summed up as ‘English Eclectic’ for urban or country living, contemporary or traditional.
9. What are your design influences?
First and foremost the natural world for colour, pattern, form and texture! Every historic design style has had some influence but Pre-Raphaelite artists, Charles Rennie Macintosh, Art Nouveau, Art Deco, 1950’s and Mid 20th Century are particularly strong sources of inspiration.
10. What are your environmental and ethical policies?
Products and materials are selected from ethically managed and produced sources. Traditional crafts such as upholstery and furniture making are championed as much as possible. Overseas companies and products must not involve child labour and must have child labour and Fair Trade policies in place.
Studio 12 Designs Limited is registered with Companies House Registration Number 12123842 and is VAT Registered VAT Number 333 8607 95
Studio 12 Designs was rated at the highest level for client satisfaction by the Houzz community in 2015 and 2017.