Contact Claire on: 0118 941 8203

Frequently Asked Questions

1. How do I arrange an appointment to visit the showroom and shop?

Complete your details using the contact page form  In the project details box type ‘showroom appointment’ and if you have a specific date and time in mind please add that too.

Special seasonal shopping events are arranged from time to time. Look out for details on our Facebook page or sign up to receive a personal invitation. https://www.facebook.com/studio12interiordesigns

If you would like to be the first to know, please complete our contact page form and enter ‘register me for news and events’ in the details box.

The studio address is:
The Design Room, 9 High Street, Theale, Reading, Berkshire, RG7 5AH. Public opening hours are 10.00 am to 4.00p.m Wednesdays and Fridays and Saturday 10.00 am to 2.00p.m. All other times are by appointment

2. What arrangements are in place to keep staff and visitors safe?

Private car parking is at the rear of the building in Theale Court. On entry you will be required to use hand-gel. The prescribed safe distance between visitors and staff to be maintained throughout the visit.

3. How many visitors are allowed at any one time?

Generally, 2 people for showroom appointments and 2 people plus a specialist such as an architect for consultation meetings.

4. Is there a time limit?

No. This is your private appointment so there is no queueing and you may take as much time as you need.

5. What products can I view at the showroom?

You can view and try selected pieces of furniture, select and order fabrics, wallpaper, bed linen and other made to measure items. There is a range of specially selected ceramics, art, gifts and accessories for sale.

6. What special arrangements are in place for projects post Covid 19 Pandemic?

Subject to circumstances, initial consultations may be held by telephone, Zoom or face-to-face. When it is necessary to visit site for meetings and installations, a risk assessment will be made and attendance conducted in accordance with government guidance and site requirements. Details to be discussed and agreed with you beforehand to ensure that you are comfortable with the arrangements. Please complete the contact page form  to arrange a no obligation conversation to discuss your project.

7. Are your services insured?

Yes. public liability, employer’s liability and Professional Indemnity insurances are maintained.

8. Do you have a signature style?

The design is inspired by you, your lifestyle and your wish list. We bring style, flair, knowledge and experience to help you achieve your dream. Our speciality is to create wellness, comfort and practicality with style for all interior spaces, traditional or contemporary, urban or country.

9. What are your design influences?

First and foremost the natural world for colour, pattern, form and texture! Every historic design style has had some influence but Pre-Raphaelite artists, Charles Rennie Macintosh, Art Nouveau, Art Deco, 1950’s and Mid 20th Century are particularly strong sources of inspiration.

10. What are your environmental and ethical policies?

Products and materials are selected from ethically managed and produced sources. Traditional crafts such as upholstery and furniture making are championed as much as possible. Overseas companies and products must not involve child labour and must have child labour and Fair Trade policies in place.

Studio 12 Designs Limited is registered with Companies House Registration Number 12123842 and is VAT Registered VAT Number 333 8607 95

Studio 12 Designs was rated at the highest level for client satisfaction by the Houzz community in 2015 and 2017.

 

Claire Tull is a member of the British Institute of Interior Design (BIID Registered Interior Designer) and is subject to their Code of Conduct.

Communication starts with a conversation!

If you have a project in mind - please get in touch.

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